Privacy Policy

1. Introduction

C6Web ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle your information when you use our products and services, including OpenSOC, OpenCodeReview, and other C6Web applications.

2. Information We Collect

We may collect the following types of information:

• Account Information: Information you provide when creating an account or contacting us, such as name and email address.
• Usage Data: Information about how you interact with our services, including log data and analytics.
• Customer Data: Data you upload or process through our services for your own purposes.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Respond to your enquiries and provide customer support
• Send important notices and updates about our services
• Ensure security and prevent fraud

4. AI and Customer Data

C6Web does not use customer data to train AI models. Your data is processed solely to provide you with the services you request. We do not share your customer data with third parties for the purpose of training their AI systems.

Your intellectual property and confidential information remain yours. We process data only as necessary to deliver our services.

5. Third-Party Cloud Service Providers

C6Web utilises industry-leading cloud infrastructure and AI services to deliver our applications, including:

• Microsoft Azure
• Google Cloud Platform (GCP)
• Amazon Web Services (AWS)
• OpenAI and other AI service providers

Important: While C6Web maintains strict data protection practices, we cannot control how third-party cloud service providers handle data under their own privacy policies and terms of service. We encourage you to review the privacy policies of these providers. We select reputable providers that maintain industry-standard security and compliance practices.

6. Data Sharing

C6Web does not sell your personal information. We may share information only in the following circumstances:

• With service providers who assist in delivering our services, subject to confidentiality obligations
• When required by law or to respond to legal process
• To protect the rights, property, or safety of C6Web, our users, or the public

7. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or export your data. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: