1. Introduction
C6Web is dedicated to safeguarding user privacy. This Privacy Policy outlines our information handling practices for products including C6 Guardrails and other C6Web applications. It applies to both open-source self-hosted deployments and any hosted services offered through C6Web.
2. Information We Collect
Depending on the service, we may collect the following types of information:
- Account Information — Name, email address, and details provided during account creation or enquiries.
- Usage Data — Interaction logs and analytical information about how the services are used.
- Customer Data — Materials you upload or process through the platform, such as AI request and response payloads handled by the C6 Guardrails.
For self-hosted open-source deployments, data remains entirely within your own infrastructure and is not transmitted to C6Web.
3. How We Use Your Information
Information collected is used for the following purposes:
- Service provision, upkeep, and enhancement.
- Customer support and responding to enquiries.
- Service notifications and updates.
- Security measures and fraud prevention.
4. AI and Customer Data
This commitment applies to all C6Web hosted services. For self-hosted deployments, you retain full control over all data and processing.
5. Third-Party Cloud Service Providers
C6Web hosted services may utilise infrastructure and AI services from third-party providers, including:
- Microsoft Azure
- Google Cloud Platform
- Amazon Web Services
- OpenAI and other LLM providers
We encourage you to review the privacy policies of these providers independently. For self-hosted deployments, your chosen infrastructure providers apply.
6. Data Sharing
We do not sell your personal information. Information may be shared only in the following circumstances:
- With service providers necessary to operate and deliver the services.
- When required by law or legal process.
- To protect the rights, property, or safety of C6Web, its users, or the public.
7. Data Security
We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Self-hosted deployments of open-source C6Web projects (such as C6 Guardrails) inherit the security properties of your own infrastructure. Security is a shared responsibility.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Export your data in a portable format.
To exercise any of these rights, please contact us at the address below.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Updates will be posted with a revised "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
For questions, concerns, or data rights requests related to this Privacy Policy, please contact: